- AOL Customers
If you are using AOL Browser and you are experiencing any problem
in
viewing the betting interface such as disappearance of buttons
like "Enter",
"Refresh" etc, click the following link to change your
graphics settings on
your browser.
Click here to see AOL Settings
- Find my Web Browser
- ARE YOU A NEW USER?
Sign up now to gain access to eHorse's Member Area. Registration
is a quick and easy process. Fill out the Sign-up form to get
your eHorse Account# and Password. Then you can visit all of horizon20's
member service information and start wagering online.
eHorse Sign up.
- FORGOT YOUR PASSWORD?
If you have forgotten your password, or your password is not working
for some reason, no problem...just tell us what your email address
is and we will send your account information to you.
Send my Password.
Please Note: Once we have confirmed your identity, your
eHorse ID will automatically be sent to the email address you
gave when you registered for the account.
- Java Virtual Machine (JVM) is not installed on my PC. What
should I do?
eHorse uses Java Applet. It requires the Java Virtual Machine
(JVM). It's FREE and easy to install.
Visit http://java.com/en/download/help/win_auto.jsp
to get the Java Virtual Machine (JVM).
Java for Mac please click here: http://developer.apple.com/java/download.html
- I see a "Scripting Error" message.
This problem appears in Internet Explorer 4.0 or 4.01. There are
two solutions: Download the FREE Internet Explorer 4.01 Service
Pack at www.microsoft.com
or Upgrade to Internet Explorer 5 (or higher) for FREE at http://windowsupdate.microsoft.com
- I get a "login failure" message.
There are several possible reasons for this: You used the wrong
ID or Password. Type your Account#/Password exactly as you registered
it. In most cases, you can fix this problem by clearing your browser's
cache and starting over.
- I get an error message (Javascript, etc.) or it freezes.
Use the latest version of your browser: Microsoft
Internet Explorer 5.0 (or higher) or Netscape
Communicator 4.7 (or higher.) To visit or to update your browser
for FREE, use the latest version of the Java Virtual Machine (JVM).
Visit www.microsoft.com,
select "search by keyword," and look for Microsoft Virtual Machine.
Once you have located the file, you can now download it for FREE.
- I am unable to use the betting module after I view the live
video.
You will need to change the settings for your Media Player to
view the video in a separate window. To do this you will need
to select the "View" menu at the top of your browser
and then select the "Explorer Bar" menu option. Within
the "Explorer Bar" menu option select "Media".
This will place the Media toolbar on the left side of your screen.
Click on "Media options" at the bottom of your toolbar
and select the "Settings" menu option. If the "Play
web media in the bar" is checked you will need to uncheck
the option by clicking on it. You can now close the media tool
bar by clicking on the "X" in the upper right corner
of the Media toolbar. The live video will now play in a separate
window wich will allow you to use the betting module.
- If you have any further problems or questions, call 1-800-416-2838
or e-mail us at info@betehorse.com.
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